Crucial Conversations: Tools for Talking When Stakes are High

by Kerry Patterson

"Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? Crucial Conversations offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged situations that can arise in their professional and personal lives. Based on the authors' highly popular DialogueSmart training seminars, the techniques are geared toward getting people to lower their defenses, creati… Read More »
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Job Search Strategies In This Economy

The sad truth is that jobs are not as plentiful and employment not as secure as it once was.  New graduates enter the job market every year, competing with the already expanding pool of qualified candidates unable to find employment.  The opportunities s… Read More ›

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